Refund Policy

Last updated: October 1, 2026

This policy applies to paid hackathon registrations on kodeshala.in, collected in INR through Razorpay. Coding tests joined by school code are free, so this policy does not apply to them.

1. When you can get a refund

• Event cancelled by us and not rescheduled: full refund, automatically initiated.
• Duplicate or mistaken payment: full refund of the extra payment — contact us with the payment reference.
• Technical failure on our side that prevents you from competing (for example, the contest never started or could not be judged): full or proportionate refund at our discretion.
• Change of mind before registration closes: we may approve a refund on request; write to us before the event starts.

In general, we do not refund no-shows or withdrawals after an event has started, because seats and judging capacity are reserved in advance.

2. How a refund affects your seat

When a refund is processed for a registration, the registration is cancelled — including for partial refunds. A seat is tied to a paid registration: once the refund is processed, the seat is revoked and the participant is removed from the event. This keeps results and scorecards fair: only unpaid seats are ever revoked, and seats are never revoked while a refund is merely pending or uncertain.

3. How refunds are paid

• Refunds go back to the original payment method via Razorpay, to the same account that made the payment.
• Banks and card networks typically take 5–7 working days to show the refunded amount after we initiate it.
• A refund is complete only when Razorpay marks it as processed; pending refunds do not affect your seat until they complete.

4. Failed or unverified payments

If a payment shows as debited from your account but no seat was confirmed, it was not verified as received by us. Razorpay usually auto-reverses these within a few working days. If it does not, contact us with the payment reference and we will either confirm your seat or ensure the amount is refunded.

5. How to request a refund

Write to info@kodeshala.in with the event name, your registered email, and the payment reference (Razorpay payment ID or order ID). We respond within 2 working days.

6. Related terms

This policy is part of our Terms of Service.